We offer a 2-year warranty on all our celais, covering manufacturing defects. This means we’ll repair or replace any celais found faulty due to our workmanship or materials, free of charge.
What the Warranty Covers:
Manufacturing defects: This includes issues like cracks, improper assembly, or faulty components directly related to our production process. We’ll take care of it.
Note: The warranty does not cover damage caused by misuse, neglect, or accidents.
Beyond the Warranty: Our Guarantee
We’re confident in our products. If you experience any problems within the first 30 days, even if it’s not a manufacturing defect, we’ll work with you to find a solution. Contact our customer service team; they’re ready to assist.
Register your celais online within 14 days of purchase to activate both the warranty and guarantee. This simplifies the claims process considerably.
