Upload a clear photo or scan of your prescription. Ensure all information, including your name, medication details, and doctor’s signature, is legible. Use a scanner or your phone’s camera for optimal clarity.
Accepted Prescription Formats
We accept prescriptions in JPG, PNG, and PDF formats. Files should be under 5MB to ensure quick upload. Larger files may take longer to process.
Ensuring Secure Transmission
Our secure upload system uses SSL encryption to protect your data during transmission. Your privacy is our priority. We adhere to all relevant Canadian privacy regulations.
What to Do If You Have Questions
If you encounter any issues uploading your prescription or have questions about the process, contact our customer support team via phone or email. Our contact information is available on our website.
Additional Tips for a Smooth Process
For fastest processing, ensure your prescription is valid and hasn’t expired. Check the medication name and dosage match exactly what your doctor prescribed. Our pharmacists review all prescriptions before dispensing.
