Track your order’s progress using the unique tracking number provided in your confirmation email. This number allows you to monitor its location and estimated delivery date directly on the courier’s website.
Order Changes and Cancellations
Need to adjust your order? Contact customer support within 24 hours of placement for potential modifications. Cancellations are also possible within this timeframe, subject to processing fees. You can reach our support team via phone at 1-800-ALLI-HELP or email at support@alli. com.
Troubleshooting and FAQs
Find answers to frequently asked questions regarding Alli usage, shipping, and returns on our comprehensive FAQ page, accessible through the “Help” section of our website. This page covers common concerns and provides clear solutions. If you cannot find the answer, submit a support ticket directly from our website, and our agents will respond within 24-48 hours.
Returns and Refunds
Unopened Alli packages can be returned within 30 days of purchase for a full refund, less shipping fees. Carefully review our returns policy for detailed instructions on packaging and return shipping procedures. Keep your proof of purchase ready.
