We understand you have questions. Here are some answers to help you make informed decisions:
Shipping and Delivery
- How long will shipping take? Delivery times vary depending on your location, but typically range from 7 to 14 business days. What shipping methods do you offer? We use reliable international courier services to ensure secure and timely delivery. Tracking numbers are provided upon shipment. What if my order is damaged in transit? Contact us immediately with photos of the damage and your order number. We’ll arrange a replacement shipment or a full refund.
Payment and Security
- What payment methods do you accept? We accept Visa, Mastercard, American Express, and Discover. Is my information secure? Yes, we use industry-standard SSL encryption to protect your personal and financial data. Your privacy is our priority. Do you offer refunds? We offer full refunds for damaged or undelivered orders. Please refer to our return policy for details.
Medications and Authenticity
How do you ensure the authenticity of your medications? We source our medications from licensed and verified suppliers. Each order undergoes rigorous quality checks before shipment. Do you require a prescription? Some medications require a valid prescription. Please check the product page for specific requirements. What if I have a medical question about a medication? We are not medical professionals. Consult your doctor or pharmacist for medical advice.
Still have questions? Contact our customer support team for personalized assistance!
